Privacy Policy

Welcome to Fresh Garden Life (“we”, “our”, or “us”). We are committed to protecting your privacy while helping you create beautiful gardens with our premium bedding plants, hanging baskets, and perennial plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freshgardenlife.com.

1. Information We Collect

To provide our gardening enthusiasts with seamless service, we collect:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order for our Fuchsias, Petunias, or other plants.
• Payment Information: We process payments through secure third-party processors (Visa, MasterCard, JCB, PayPal) and only store the last four digits of your card and expiration date for reference.
• Transaction Details: Information about the plants you purchase, including Geraniums, Dahlias, or hanging basket plants.
• Technical Data: IP address, browser type, and device information to improve your shopping experience.
• Usage Data: How you interact with our site, including pages visited and products viewed.

2. How We Use Your Information

Your gardening journey is important to us. We use your information to:

• Process and ship your orders of premium bedding plants internationally (excluding Asia and select remote areas)
• Provide customer support through our Plant Happiness Team
• Improve our website and product offerings based on gardener preferences
• Send order confirmations and shipping updates (no blooming spam!)
• Prevent fraud and enhance payment security for transactions
• Comply with legal obligations related to international plant sales

3. Data Sharing and Disclosure

We value your trust like we value our plants. We only share information when necessary:

• Payment Processors: To complete transactions for your Calibrachoa or perennial plant purchases
• Shipping Partners: To deliver your gardening treasures worldwide (where available)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your data is protected with the same care we give our award-winning Dahlias:

• All transactions are encrypted with industry-standard SSL technology
• We adhere to PCI compliance standards for payment processing
• Regular security assessments of our systems
• Limited employee access to your personal information

While we implement these measures, no internet transmission is 100% secure. We encourage gardeners to use strong passwords and monitor accounts.

5. Your Rights as a Gardener (and Data Subject)

You have the right to:

• Access, update, or delete your account information
• Opt-out of marketing communications (though we promise not to overwhelm your inbox)
• Request a copy of your personal data we hold
• Restrict or object to certain data processing
• Lodge a complaint with relevant data protection authorities

To exercise these rights, contact our Plant Happiness Team at [email protected].

6. Cookies and Tracking Technologies

Like companion plants that help each other grow, we use cookies to:

• Remember your preferences (like your favorite Geranium varieties)
• Analyze site traffic to improve your shopping experience
• Enable secure checkout for your hanging basket plants

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we ship globally (excluding Asia and select remote areas), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 13. We do not knowingly collect information from young gardeners.

9. Changes to This Policy

We may update this policy as our garden grows. Significant changes will be communicated through our website or email. Your continued use after changes constitutes acceptance.